Privacy Policy
At Picodix SAS, we prioritize your privacy and are committed to protecting the information collected through our chatbot services. This privacy policy explains how we handle your data when you interact with our chatbots on platforms like WhatsApp and Instagram.
All data is securely stored and transmitted using encryption protocols to protect against unauthorized access.
We are committed to maintaining your trust and ensuring transparency in how we handle your data.
1. Information We Collect
Our chatbots may collect the following types of information:- Personal details you provide, such as your name, email, or phone number.
- Responses to chatbot prompts or forms.
- Appointment details for calendar scheduling (e.g., date, time, and purpose).
- Usage data, such as chat logs, for improving our services.
2. How We Use Your Information
The information collected is used to:- Provide you with personalized assistance and responses.
- Complete tasks like form submissions, appointment scheduling, or order processing.
- Improve the chatbot experience through analysis and optimization.
3. Data Sharing and Security
We do not sell or share your information with third parties, except as required to deliver the requested services (e.g., Google Calendar for scheduling).All data is securely stored and transmitted using encryption protocols to protect against unauthorized access.
4. Your Rights
You have the right to:- Access the information you’ve provided to us.
- Request corrections or deletion of your data.
- Withdraw consent for data processing at any time.
5. Contact Us
For questions or concerns about your privacy, contact Picodix SAS at privacy@picodix.com.We are committed to maintaining your trust and ensuring transparency in how we handle your data.